Email Sentiment Analytics

About Solutions

Analyze the sentiments of your clients by exploring all the incoming and outgoing emails. It allows you to drill down to a specific email which shows negative or positive sentiment of a customer attention seeking.

This solution allows enterprises to measure the sentiments of their consumers about their Brand in Social Media. It talks about all the positive and negative sentiments from the social networking sites like Twitter, Facebook , YouTube about your brand resulting in a increase of quality sales, public relations and customer loyalty.

From Database Diagnostic Services to Disaster Recovery & High Availability, Self-Service BI to Consulting, Know more about our Analytics & Database Services

Salient Features

View sentiment chart by time
Filter by client, nature of sentiment or time dimension
Get to specific emails by drill down option
Find out people with extreme sentiments (both positive & negative)
services analytics

Technology Used

ii

MS Excel

SharePoint

SQL Server

Suitable For

  • Manufacturing
  • Pharmaceutical
  • BFSI & FMCG
  • Telecom & IT/ITES

Return On Investment

  • Improve revenues and margins
  • Better tracking of projects
  • Improved client satisfaction
  • Knowledge retention

Customers

At Acuvate, every employee is deeply invested in ensuring that our customers have an exceptional experience. Our mission at Acuvate goes beyond mere customer satisfaction. We go the extra mile to ensure that our customers are absolutely delighted, both pre- and post- sale.

Our deep passion for staying aligned with evolving technology trends and leveraging them to reshape industries will help ensure that customers are making sound technology investments.

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