CHATBOTS ARE EXPECTED TO CUT BUSINESS COSTS BY $8 BILLION BY 2022
– JUNIPER RESEARCH
Chatbots are noticeably one of the most popular AI technologies across the world. From simplifying business workflows, enhancing employee and customer experience to reducing costs, chatbots provide numerous benefits for organizations of all sizes.
The use cases of chatbots are diverse and vary across departments and industries. Most enterprise leaders are yet to understand and explore the full potential of chatbots. This eBook discusses all the high-value use cases of customer and employee-facing bots.
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