The erstwhile definition of intranet effectiveness is all about a simple handy search box. With the unending wealth of information piled up in the organizational memory, obtaining the right information during critical times is the key to maximizing the ROI of the intranet in the contemporary era.
Accounting to the fast-paced work life, growth and competition, accessing the right information within a stipulated time is no more a luxury. Juxtaposed is the Push vs pull dilemma, in the knowledge management spectrum.
With the aforementioned thought process and to transform the employee experience – we have unfolded a personalized showcase of information and recommendations based on employee activities, geo, role and team, interests, etc. Mesh3.0 manifests a single best outcome for an employee, every time they interact with your intranet.
Mesh3.0 uses AI to reason over organizational data and further irons out the hassle of extracting metadata from humans. This enhances the discoverability of the information and breeds a foundational block for efficient search mechanisms. It holds a unique ability to deliver knowledge in the context – what and when you need it in the flow of your work in the apps that an employee uses every day.
Mesh uses an effectively trained AI ingestion engine to deliver content in the right context from internal sources like SharePoint, file shares and other repositories.
Employee communications, corporate messages, thoughts from business unit leaders and office of the CEO can be delivered to the entire employee base. Backed with the intelligence of the office graph, Mesh applies machine learning to organizational interactions between co-workers. This empowers employees with the most relevant information amidst the digital clutter of information. Employees can now see their peers and connected circles related news and announcements amongst the clutter of information accessible over the intranet. Mesh uses creative utilization of employee personas and journeys to instills proper governance and availability of the right news and announcements.
Employees spend 1.8 hours every day – 9 hours per week which is 1 working day of a week on average searching and collating information. According to a research by Nintex, 39% of the people interviewed observes broken document management / sales processes within their organization. To cease this productivity loss, Mesh 3.0 counters with its Smart recommendations spanning from suggesting useful documents generated based on user profile and interactions, right notifications, recommended news, peer and relevant group updates, etc.