Managed Services Admin January 18, 2022

End-to-End Managed Services

We are the Extended Arm You Need


Why Managed Services


Managing a business in this digital universe is complex and cumbersome. This fluid, constantly changing environment puts immense pressure on businesses from an operations and cost point of view. It also requires businesses to invest in new resources and capabilities in order to stay up-to-date, adopt the latest technologies, predict future disruptions, and continue managing these changing dynamics day-in, day-out.


Imagine the predicament of your procurement teams as they struggle to keep pace with the latest developments. In such a situation, how do you leverage the latest innovations with disrupting powers without changing the way you operate? Acuvate’s end-to-end managed services are designed to help modern enterprises address these modern challenges and reimagine their operations. Irrespective of your business IT landscape, we help you move to a much more agile, scalable, cloud-based model that supports speed, optimization, and innovation.

Productivity gains from the elimination of low-value, repetitive tasks across the Incident lifecycle

Rapid issue remediation with faster root cause analysis

Better infrastructure performance through noise reduction

Overall cost reduction leaving more budget for transformation activities

Acuvate's Impact

Canada’s leading community health care provider with 13k employee and 12M+ annual visits ensured the well-being & safety of frontline workers with FitForWork App built by Acuvate in 4 weeks

Europe’s largest exploration and production companies achieved 100% uninterrupted operations by automating its approval process with Acuvate’s custom application and proven expertise in SharePoint, Azure

Know you need Managed Services if…

You are struggling with

Rising costs

Expensive downtimes

Security and compliance

Piecemeal strategies

You aim to

Focus on core objectives

Achieve scalability

Find support at the right time

Get a reliable Proof of Concept

ROI Calculator

This quick and intuitive ROI calculator is designed for CxO’s to estimate the potential cost savings for IT operations concerning Support and Maintenance.

This tool primarily captures the basic information and forecasts the impact and the net ROI that Acuvate’s Managed Services can bring to the organization. This outcome prediction will help CxOs in understanding the cost + efficiency savings.

Furthermore, it sheds light on the additional budget that can be freed up for further allocation to Business Transformation IT projects.

Basic Info

Disclaimer: Your information is safe and will not be shared with any 3rd party

Leverage Our AI-driven Managed Services for Maximum Benefits



& Predictability

Addressed Skill

Key Differentiators


Years of consulting


Large customers and




Projects managed
services experience


Frameworks and



Early Risk

Identification and
mitigation with AI-Driven

Power Platform

Center of Excellence

AI powered

Issue detection for
identifying potential


and robust data
validation with
multi-level testing


in setting up OffShore
development center




Resource model


Systems with self
service reporting

Code-pattern Book

Best Practices from
Previous Implementations


Setup and continuous

How Can We Help You

Office 365 Services
From proactive maintenance of your MS Office 365 environment to configuration management, access control and even SLA monitoring and adherence, we eliminate the complexities of supporting and maintaining Office365 and ensure an uptick in your production and collaboration.
  • Proactive Maintenance
  • Security & Compliance
  • Product Update rollout
  • Access Control
  • Service Desk
  • Configuration Management
  • SLA Monitoring & Adherence
  • Continuous Process Improvements
  • User Training’s
Azure Services
Accelerate performance and operational outcomes on Azure at an optimized cost with our assessment, advisory, implementation, operations, and support services, aligned to your exact business needs
  • Server Monitoring
  • Usage & Billing Reports
  • Application Monitoring
  • Service Desk
  • High availability
  • DevOps Support
  • Patch Management
  • Security & Compliances
  • Pro active optimization
  • Anti-Virus & Malware Management
  • Active Directory Maintenance
  • DDoS protection
  • Network – Load balancing
  • Firewall monitoring
  • Virtual Machine Management
  • Advance ATP solution
  • Azure Cost Optimization
GCP Services

Can you avoid a platform that’s trusted and used by 4 million applications? Certainly not! Make the most of this amazing platform as we help you plan, design, implement, deploy, and manage your cloud-native architecture on GCP.

  • GCP cloud migration
  • BigQuery
  • Dialog Flow
  • Kubernetes
ODC Services
Ramp up your offshore development teams for higher agility and accelerated growth with Acuvate’s dedicated ODC services designed to help enterprises with application development, support, quality assurance, configuration management, CI in a cost-efficient, stable and reliable way.
  • ODC Setup for Development & Testing
  • Planning and Monitoring
  • Process Definition
  • Execution Governance
  • Infrastructure & Logistics
  • Engagement Staffing
  • Information Security Assessment
  • Threat and Vulnerability Management Compliance

Our Power Platform - Center of Excellence (CoE)

Our Methodical Approach to AI-driven Managed Services

We combine our proven expertise and time-tested strategy with the right technology to help businesses succeed and achieve the most ambitious KPIs.

Accelerators We Use



  • End-point analytics
  • Anomaly detection
  • Context aware, Incident prediction and self-heal
  • Access management
  • Graph-based artificial neural network
  • ML Ops
  • Data Ops
  • Predictive reporting


Azure Cost Optimization

  • Server sizing
  • Server provisioning
  • Configuration management
  • Infrastructure optimization
  • DM Management
  • Infrastructure as a code
  • Application performance monitoring
  • Azure monitoring

Why Choose Acuvate

Dedicated Team of Experts
A cross-functional and dedicated team of industry’s best engineers, solution architects and support staff to offer you the right support right when you need it.
Fail-proof Methodologies
15 years of experience in serving some of the leaders gives you an edge over others. And that’s where our strength lies as our approach and methodologies are applauded by many.
Proven Industry Experience

Combined, our digital experts have decades of experience in assisting enterprises in managing their on-premises and cloud-native architectures.


We Can Help You Scale As You Grow

We’ve Got Your Entire Landscape Covered

  • Server Monitoring
  • Application Monitoring
  • Implementing Single Sign-On (SSO)
    • Providing single sign-on access to applications
    • Enforce Role-Based Access Control (RBAC)
    • Implementing MFA
    • Centralized Identity Management
        • Synchronize on-premises directory with cloud directory using AAD Connect.
        • Enabling SSO with,
            • Hash synchronization
          Pass-through authentication
  • Provide secure remote access to on-premises web applications


  • On-Premises resources
  • Azure VMs
  • Azure File Shares
  • Storage Accounts
  • SQL Server in Azure VMs
  • SAP HANA running on Azure VM
  • Azure Database for PostgreSQL

Disaster Recovery

  • Database
  • Service Bus
  • Virtual Machine
  • Azure Services
  • Logic Apps
  • Assessment and Planning
  • Process Implementation
  • Pipeline Setup
  • Process Automation
  • Code Review
  • Test Cases Execution
  • Security Integration
  • Idle Services
  • Scaling Recommendations
  • Stopping Services
  • Forecasting
  • Anomalies
  • Reports
  • Licensing
  • Scenario
  • SSO
  • User provisioning
  • Azure Policies
  • Security Center
  • AzSK
  • RBAC (Role Based Access Control)
  • Management Groups
  • Subscriptions
  • Resource Groups
  • Azure Resource Graph
  • Compliance
    • Policies
    • Regulations
    • Transparency
    • Rules
    • Law
  • Azure VM Sizing
  • VM Utilization
  • Remote and Access Management
  • Azure Scheduler
  • Azure Sizing Optimization
  • ITIL
  • PowerShell
  • IaC
  • Monitoring
  • Cost Management
  • Incident Management
  • IaaS
  • PaaS
  • SaaS
  • Service Bus
  • SQL DB
    • IIS Over Azure
    • Mobile Services

Use Cases



  • LO IT Helpdesk Virtual Agent
  • Server Monitoring
  • Log-stream Monitoring
  • Application Monitoring
  • Availability and
  • Performance Monitoring
  • Intelligent Alerts and
  • Incident Reporting
  • Security and Compliance
  • Anti-Malware and Spam
  • Updates
  • User Teaining
  • Office 365 Governance
  • Service Desk
  • Access Control
  • Network Load Balancing
  • Virtual Machine
  • Management
  • Usage and Billing Reports
  • Auto Healing
  • Scaling
  • Azure AD Maintenance
  • Azure Monitor Analysis
  • Firewall Management
  • ITSM Tool Management
  • DevOps
  • L2 Application Support
  • Avallabillity and Uptime
  • DB Maintenance
  • Change Request
  • Management
  • Performance Tuning

Learning & Prediction

  • Updates and Rollouts
  • Proactive Optimization
  • Real-time Analytics
  • False Alert Suppression
  • DataOps
  • MLOps
  • Incident Prediction
  • Problem Prediction

Latest Thoughts & Insights

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Legacy IT monitoring systems have historically been very manual and reactive, but enterprises today need a more automated and proactive solution. They can leverage AI in IT operations management that can jump in with predictive capabilities to foresee future incidents and automate fixes.

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