Insights
Discover tech stories from thought leaders and subject matter
experts around Customer Experience(CX), Business Experience(BX) and Employee Experience( EX).
Blogs
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July 1, 2022 Understanding Microsoft Power PlatformWhat is Microsoft Power Platform? Microsoft Power Platform...
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June 27, 2022 Digital Transformation Trends in Government for 2022Digital transformation across industries is not a new...
By Poonam Chug
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June 22, 2022 Top 5 Digital transformation use cases for the BFSI industry“Digital banking,” “super apps,” “hyper-personalization,” “customer experience,” and...
By Poonam Chug
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June 20, 2022 4 Unique Microsoft Teams Apps Use Cases for OrganizationsMicrosoft Teams has been steadily emerging among the...
By Poonam Chug
Videos

Cognitive Enterprise Search In A SharePoint Intranet | Mesh 3.0
Return To Workplace App – Microsoft Power Apps Solution
Mesh 3.0: World’s First Autonomous SharePoint Intranet
eBooks & Whitepapers
Webinars
Azure Cost Optimization: Reduce Cloud Costs By 30%
24th February, Wednesday @ 11: 30 AM EST
Return To Workplace Strategy A Quick, Safe And Smooth Transition To Office
2nd February @ 10:00 AM PST | 11:00 AM MT | 1:00 PM EST
Digital Supply Chain For The New Normal: Using AI & ML To Resolve Out Of Stock Issues
18th Nov | 11: 30 AM EST | 04:30 PM BST
Podcasts
How CX chatbots are changing the way businesses interact with customers
Artificial Intelligence in the Digital Workplace
Trends For CPG Companies In 2019
News
Success Stories
Customized Conversational Bots Powered by Artificial Intelligence
Case Study
A CPG giant with over 400 brands adopted Acuvate’s BotCore as their prime customer experience platform, rolling out as many as 25 chatbots to converse with customers on varied topics, from haircare to beauty product recommendation and more and achieved 95% CSAT
Conversational AI Platform for Enhanced Employee Experience
CASE STUDY
A British multinational consumer good giant with over 160,000+ employees adopted Botcore as their user experience platform, saved 47% employee time and improved CSAT by 30%
Accelerate Digital Transformation with Acuvate’s Data Modernization and Conversational AI Solutions
CASE STUDY
The organization providing water supply to over 8 million people identified and corrected water issues in real-time, minimized SLA delays and achieved a 90% reduction in invoice processing time with Data Modernization. With a 24/7 employee chatbot freed up HR time up to 60 person weeks annually.
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