Insights
Discover tech stories from thought leaders and subject matter
experts around Customer Experience(CX), Business Experience(BX) and Employee Experience( EX).
Blogs
- March 9, 2023 The Future of Power Apps: 16 Experts Weigh in on Low-Code/No-Code AdvancementsHow will the advancements in low-code/no-code platforms and...
By Gina Shaw
- March 1, 2023 The Evolution of Social Media: How Chatbots are Transforming Communication and InteractionI. Introduction Social media has become an integral...
- January 31, 2023 23 Experts Predict What’s the Most Exciting AI Trend in 2023The future of Artificial Intelligence is a hotly...
By Gina Shaw
- January 20, 2023 IoT-based Predictive Maintenance in Industry 4.0: The Way ForwardWith connected equipment and fleets, rising customer demands,...
Videos
Cognitive Enterprise Search In A SharePoint Intranet | Mesh 3.0
Return To Workplace App – Microsoft Power Apps Solution
Mesh 3.0: World’s First Autonomous SharePoint Intranet
eBooks & Whitepapers
Webinars
Azure Cost Optimization: Reduce Cloud Costs By 30%
24th February, Wednesday @ 11: 30 AM EST
Return To Workplace Strategy A Quick, Safe And Smooth Transition To Office
2nd February @ 10:00 AM PST | 11:00 AM MT | 1:00 PM EST
Digital Supply Chain For The New Normal: Using AI & ML To Resolve Out Of Stock Issues
18th Nov | 11: 30 AM EST | 04:30 PM BST
Podcasts
How CX chatbots are changing the way businesses interact with customers
Artificial Intelligence in the Digital Workplace
Trends For CPG Companies In 2019
News
Success Stories
Customized Conversational Bots Powered by Artificial Intelligence Case Study
A CPG giant with over 400 brands adopted Acuvate’s BotCore as their prime customer experience platform, rolling out as many as 25 chatbots to converse with customers on varied topics, from haircare to beauty product recommendation and more and achieved 95% CSAT
Conversational AI Platform for Enhanced Employee Experience CASE STUDY
A British multinational consumer good giant with over 160,000+ employees adopted Botcore as their user experience platform, saved 47% employee time and improved CSAT by 30%
Accelerate Digital Transformation with Acuvate’s Data Modernization and Conversational AI Solutions CASE STUDY
The organization providing water supply to over 8 million people identified and corrected water issues in real-time, minimized SLA delays and achieved a 90% reduction in invoice processing time with Data Modernization. With a 24/7 employee chatbot freed up HR time up to 60 person weeks annually.
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