Public Sector
In today’s modern world, citizen expectations are changing by the day, going digital is no longer “good-to-have” — it has become a “must-have” for Governments worldwide.
Additionally, as demands on public sector institutions to incorporate efficiency, transparency, and cost-containment into their digital models continue to rise, CIOs must leverage modern technology products, services, and architectural techniques to bring in much-needed innovation and revamp employee experiences.
Gartner’s 2021 CIO Survey found that 56% of government CIOs wish to increase investments in cloud solutions, 54% in business intelligence, 41% in process automation, and 36% in AI.
Unlocking agility, resilience, and trust in government operations and citizen services
Our mission is to help public sector CIOs Modernize, Automate, and Transform government operations and build “smart, sustainable, and composable” government enterprises. Using new-age technology like AI, ML, Advanced Analytics, and IoT, we help governments plan and design smart cities through holistic improvements in citizen and employee experience, intelligent transportation, public utilities modernization, and data-driven operational excellence.
Acuvate’s Impact
Here is how we helped public sector organizations modernize operations, meet new-age citizen/
employee expectations, and build smarter cities!
Our Focus for the Public Sector
Connected citizen and employee experience:
- Chatbots
- Inspection Apps
- Employee Apps
- Business Process Automation
Intelligent Transportation:
- Vehicle Muffler modification detection
- Vehicle Idling detection
- Vehicle counting and classification, Payload detection
Public Utilities Modernization:
- Digital Twin for Asset Management and Maintenance
- Operational Technology Transformation - Scada Consolidation, Asset Registry
Data-driven operational excellence:
- Data-driven plant optimization - Water supply and wastewater treatment
- Contracts dashboard
- Procurement analytics
- HR analytics
- IT analytics
- Grievance management
Composable Government Enterprise:
- Improve modularity and agility of business with low-code development techniques.
- Migrate data and apps to the cloud to pivot in response to sudden changes in citizen demands.
- Dynamic, easily-deployable integration capabilities.
Future-ready with AI:
- Verifiable credentials (citizen-related, business-related, staff-related) and audits using Blockchain technology
- Predictive asset maintenance using machine learning
Trusted by the best
Our Solutions for the Government Industry
Inspection App
Digitizing traditional manual, paper-based government processes to increase productivity, enhance visibility, and achieve sustainability.
Features:
- Customizable form templates
- Image capture and annotations
- GPS-enabled
- Integration with third-party agencies (DMV, payment gateways, etc.)
Benefits:
- 80% time savings
- 7X paper savings
- 70% reduction in TCO
Data-driven sustainable water management
A data-driven sustainable water management solution, powered by AI and predictive analytics, that helps monitor and control water quality parameters and provide safe water to citizens.
Features:
- AI-based predictive maintenance
- Data ingestion from multiple apps
- Reusable Common Data Model
- 100 Petabytes of data
Benefits:
- 95% reduction in data discovery time
- 70% reduction in data quality issues
- 1500-person days/year savings
Blockchain-based verifiable credentials and audits
Replacing traditional paper-based ID, audit, and verification process with trusted and secure digital IDs.
Features:
- Secure data storage
- Automated verification
- Complete audit trails
Benefits:
- 400% improvement in time required for issuing IDs
- 90% improvement in audit and inspection
- Aids sustainability
Vehicle classification, traffic monitoring, and payload detection
A sustainability solution, supported by AI, IoT, and data-driven insights that help upgrade infrastructure and ensure accountability to the traveling public.
Features:
- Vehicle type classification moving on both highway sides
- Image segmentation and feature extraction
- Traffic pattern understanding
- Modifiable ML patterns
Benefits:
- Enhanced traffic surveillance
- Improved road infrastructure
- Lost vehicle identification
- Lane and weight-payload violation identification
- Better efficiency of traffic officers
Wastewater treatment operation technology transformation
A data-driven solution that improves wastewater treatment plant operations, improves compliance with discharge limits, and saves energy.
Features:
- Smart automation (SCADA system, sensor system)
- Centralized Data Analytics platform
- Optimized skillset management
- Improved scalability
Benefits:
- 25-30% improvement in operations
- Single source of truth
- 12-15% savings in chemical utilization optimization
- 8-10% overall energy savings
Video analysis-based air and noise pollution monitoring
AI and machine learning solutions that accelerate and digitize air and noise pollution monitoring with video evidence.
Features:
- Vehicle info extraction
- Vehicle and violation type validation
- Easy verifiable complaint tickets
- Modifiable ML rules in case of changes in law
Benefits:
- Less than 3 min video analysis time
- Revenue gains between 12-30M
- Cost savings of 3-6M
Virtual agents and automation robots
Empowering employees with human-like AI interactions to get required information and automate routine tasks.
Features:
- First-line support
- Live agent handover
- Search
- Multilingual
- Backend integration
Benefits:
- 50% deflection of low-value requests
- ~60-100 hours per week saved
- Reduced employee support costs
Our Public Sector Services
Digitization and Process Automation
Improve collaboration and efficiency, remove silos, and achieve zero-waste sustainability through low-code app development, IoT, and Forms Recognition.
Our Solutions:
- Water Quality Inspection App
- Air and Noise Inspection App
- Claims Automation App
- Roster Management
- Employee Onboarding
- Plumber Permit App
Artificial Intelligence for Business
Cognitive computing, blockchain, and machine learning to build “smart cities” and improve the speed and reliability of citizen services through automation and critical infrastructure improvement.
Our Solutions:
- Vehicle Idling App
- Verifiable Credentials App
- Digital Twin for Asset Management and Maintenance
- Vehicle Muffler App
Chatbots and Robotic Process Automation
Virtual assistants for citizens and employees to provide proactive, frictionless, omnichannel engagement, improve efficiency and scalability, and reduce cost per contact.
Our Solutions:
- IT helpdesk
- HR
- Procurement
- Citizen-facing and Finance
- Ops Bots
Data and App Modernization
Legacy app migration and modernization to build secure, scalable apps and bring critical government insights to the fingertips.
Our Solutions:
- Procurement and Data Modernization
- Water Treatment Operations
- Procurement Analytics
- Contracts Dashboard
- Grievance Management
Why Acuvate?
17+
Years of industry
experience
400+
Multi-Skilled
Experts
4-12
weeks time-to-market leveraging
reusable solutions
200+
AI-powered bots
delivered
100+
BI and Analytics
Implementation
300+
Digital Workplace
Solutions
Award Winning
Solutions
Proven Experience and
Expertise
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