Consumer Goods and Services Demanzo November 8, 2024

Deliver Unparalleled Convenience and Satisfaction by Reimagining Retail

Modern consumers expect seamless shopping experiences. Become a digital-first company that keeps customers at the center. Implement digital solutions and technologies to meet rapidly evolving customer demands.

1. Consumer Chatbots

2. Employee Experience Virtual Agents and Automation Robots

3. Media Spend Optimization

4. SKU Optimization

5. Quality Audits

6. Workforce Analytics

7. Complaint Automation

8. Smart Store for CPG with Artificial Intelligence

9. Data Modernization & Migration

Trusted by the best

200+ enterprises worldwide including several Fortune 500

Need for Digital Solutions for CPG & Retail

Tech-powered, Consumer-focused Solutions for Seamless Customer Journeys

CPG & Retail industry is facing heavy digital disruption. Your competitors are leveraging data analytics, omnichannel strategies, and innovative tech to meet the diverse needs of consumers.

Along with that, personalization has become a necessity rather than a luxury. Consumers need instant gratification, and companies that can deliver on their demands, enjoy the highest market share.

Digital transformation has become critical to optimize operational models for enhancing customer engagement & satisfaction.

How we solve problems in CPG & Retail industry

Digital Solutions that Empower Businesses to Create Unforgettable Experiences

Acuvate’s innovative ecosystem of digital solutions enable businesses to drive customer engagement, operational efficiency, and growth.

From advanced analytics to AI-powered solutions, our technology stack helps retail companies deliver exceptional value to customers.

Consumer Experience Chatbots

Consumer Chatbots

Engage AI-powered assistants for human-like interactions, providing personalized recommendations and guiding customers through their shopping journey. Offer round-the-clock support to your customers across multiple channels, ensuring a consistent and satisfying experience.

Business Value: Reduce customer acquisition costs, drive significant sales uplift, and minimize the need for live agent support. Foster deeper customer loyalty and advocacy, translating into higher profitability.

Employee Experience Virtual Agents and Automation Robots

Integrate AI-powered virtual agents and robots, designed to empower employees by providing timely assistance, automating repetitive tasks, and streamlining workflows. Our intelligent assistants converse in the employee’s preferred language and deliver accurate information, freeing up their time for high-value activities.

Business Value: Deflect and decrease low-value, repetitive activities and save significant time and resources. Automated robots reduce employee support costs while improving productivity and experience.

Media Spend Optimization

Leverage augmented data analytics and cutting-edge technologies for valuable insights into media spend. Analyze data, uncover hidden patterns, predict consumer trends, and optimize marketing strategies. Get a comprehensive view of the supply chain and media operations to make data-driven decisions.

Business Value: Reduce costs and increase sales, boost marketing RoI, and ensure sustainable growth in a competitive market. Delight your customers and gain an edge as industry leaders.

IoT-based Smart Asset Management

SKU Optimization

Predict future performance of your SKUs by integrated advanced analytics and AI-powered solutions. Understand SKU performance, optimize distribution, and identify growth opportunities – making your way into the modern supply chain. Align company objectives with consumer behaviour with a holistic view of SKU optimization.

Business Value: Reduce inventory and cut costs to achieve top-line growth, make data-driven decisions for reducing wastage, and improve customer satisfaction. Enhance profitability in the ever-evolving CPG landscape.

Outsourced Manufacturer

Quality Audits

Streamline quality control with data-driven solutions, seamlessly integrated across your entire supply chain. Access a unified platform for managing and analyzing quality data from factories and external partners. Eliminate delays and inefficiencies, strengthening your supply chain’s bottom line.

Business Value: Improve data quality and ensure consistent reporting across factories and partners. Accelerate quality audits, feedback, and reporting – reducing waste and enhancing compliance with industry standards.

Workforce Analytics

Predict employee behavior, identify potential performance issues, and forecast future trends using advanced analytics to get invaluable insights into your workforce. Our solution goes beyond traditional HR analytics, offering a holistic view that considers employee behavior, performance, and potential risks.

Business Value: Increase employee productivity and reduce attrition to achieve significant cost savings on human resources. Make data-driven decisions, optimize HR initiatives, and create a more engaged and productive workforce.

Complaint Automation

Complaint Automation

Automatically classify, categorize, and respond to customer complaints with lightning speed. Leverage cutting-edge technology to streamline the complaint management process, providing a seamless experience for both customers and employees. Automatically creates cases in your CRM system, ensuring they are assigned to the right team for resolution.

Business Value: Increase team efficiency, allowing employees to focus on more complex issues. Get valuable insights into customer behavior, SLAs, and agent productivity, enabling you to identify areas for improvement and optimize operations.

Business Intelligence Data Bots

Smart Store for CPG with Artificial Intelligence

Transforms retail execution by creating the ideal store environment where every product is meticulously arranged and displayed. Calculate KPIs and get instant feedback on store execution using our advanced solutions based on image recognition technology and computer vision.

Business Value: Improve product availability, increase visibility, enhance display quality, and deliver better value to consumers. Drive better retail compliance with perfect store programs and increase your market share.

Data-driven Smart Manufacturing

Workforce Analytics

Make your data seamlessly integrated and accessible across the organization by implementing tools like Databricks, Microsoft Fabric, and Data Lake. Migrate your data to the cloud and create a solid foundation for data-driven decisions and innovation.

Business Value: Gain a comprehensive view of your operations, identify trends, and make informed decisions. Our data governance framework ensures that your data is protected, compliant, and accessible to authorized users.

Acuvate insights for smarter decision making

Improve your CPG & Retail Operations with Acuvate's Proven Digital Solutions

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