Understanding Digital Customer Service and How to Improve it
Understanding Digital Customer Service and How to Improve it The digital world has changed the buying process! Customers today are well-informed of products and the market. When they enter stores or talk to a sales representative, today’s customers already know what they want to buy and how much they want to pay for it. They
25 Nov
6 Popular Finance Business Processes You Can Automate With RPA
6 Popular Finance Business Processes You Can Automate With RPA Robotic process automation (RPA), despite its capability to automate a wide range of processes and bring about significant improvements in them, is currently more suitable for automating some business operations and not all. One of the primary steps while implementing Robotic Process Automation (RPA) in
11 Nov
Understanding Intelligent Process Automation: RPA, Machine Learning, NLG And Cognitive AI!
Understanding Intelligent Process Automation: RPA, Machine Learning, NLG And Cognitive AI! Automation is undeniably one of the fastest-growing technologies out there today. Several organizations are already implementing AI and automation technologies like RPA, machine learning and cognitive AI to improve efficiency and simplify business workflows - which is a good thing. But the efficiency and
04 Nov
Microsoft And RPA: What Customers Should Know
Microsoft and RPA: What Customers Should Know Grand View Research, an international market research and consulting company, reports that the RPA market, valued at $1.1bn in 2019, is expected to reach $10.7bn by 2027, expanding at a CAGR of 33.6%, making it the fastest growing enterprise technology. With its ability to integrate with legacy systems
20 Oct
RPA For HR And Payroll Use Cases And Benefits
RPA For HR: Use Cases And Benefits As automation pervades into various business functions, human resource departments across industries however, are yet to witness a full-scale impact of automation. Activities in HR are painstakingly manual and repetitive — right from hiring an employee, maintaining day-to-day records to offboarding. Although necessary, these tasks consume a large
14 Oct
RPA Vs BPM: Differences Every Enterprise Leader Should Know
RPA Vs BPM: Differences Every Enterprise Leader Should Know Business Process Management (BPM) and Robotic Process Automation (RPA) have been an integral part of organizations’ digital transformation strategies as companies are continuously pushing the envelope to gain competitive advantage and optimize their business processes.BPM, often known as Business Process Automation (BPA), is an approach to
