OUR GLOBAL CLIENTELE
Why IT Service Management
Managing a business in this digital universe is complex and cumbersome. This fluid, constantly changing environment puts immense pressure on businesses from an operations and cost point of view. It also requires businesses to invest in new resources and capabilities in order to stay up-to-date, adopt the latest technologies, predict future disruptions, and continue managing these changing dynamics day-in, day-out.
Imagine the predicament of your procurement teams as they struggle to keep pace with the latest developments. In such a situation, how do you leverage the latest innovations with disrupting powers without changing the way you operate? Acuvate’s end-to-end managed services are designed to help modern enterprises address these modern challenges and reimagine their operations. Irrespective of your business IT landscape, we help you move to a much more agile, scalable, cloud-based model that supports speed, optimization, and innovation.
Productivity gains from the elimination of low-value, repetitive tasks across the Incident lifecycle
Rapid issue remediation with faster root cause analysis
Better infrastructure performance through noise reduction
Overall cost reduction leaving more budget for transformation activities
Acuvate's Impact
Canada’s leading community health care provider with 13k employee and 12M+ annual visits ensured the well-being & safety of frontline workers with FitForWork App built by Acuvate in 4 weeks
Europe’s largest exploration and production companies achieved 100% uninterrupted operations by automating its approval process with Acuvate’s custom application and proven expertise in SharePoint, Azure
Know you need IT Managed Service Provider if…
You are struggling with
Rising costs
Expensive downtimes
Security and compliance
Piecemeal strategies
You aim to
Focus on core objectives
Achieve scalability
Find support at the right time
Get a reliable Proof of Concept
ROI Calculator
This quick and intuitive ROI calculator is designed for CxO’s to estimate the potential cost savings for IT operations concerning Support and Maintenance.
This tool primarily captures the basic information and forecasts the impact and the net ROI that Acuvate’s Managed Services can bring to the organization. This outcome prediction will help CxOs in understanding the cost + efficiency savings.
Furthermore, it sheds light on the additional budget that can be freed up for further allocation to Business Transformation IT projects.
Leverage Our AI-driven Managed Services for Maximum Benefits
Cost
Management
Reduced
Risks
Accountability
& Predictability
Addressed Skill
Gap
Key Differentiators
17+
Years of consulting
experience
250+
Large customers and
SMBs
400+
Multi-skilled
experts
200+
Projects managed
services experience
Proven
Frameworks and
process
24/7/365
Support
Early Risk
Identification and
mitigation with AI-Driven
accelerators
Power Platform
Center of Excellence
(CoE)
AI powered
Issue detection for
identifying potential
issues/blockers
Sophisticated
and robust data
validation with
multi-level testing
Experience
in setting up OffShore
development center
(ODC)
Award-winning
technology
partnerships
Flexible
Resource model
Reporting
Systems with self
service reporting
Code-pattern Book
Best Practices from
Previous Implementations
DevOps
Setup and continuous
Delivery
How Can Our IT Service Assist You?
- Proactive Maintenance
- Security & Compliance
- Product Update rollout
- Access Control
- Service Desk
- Configuration Management
- SLA Monitoring & Adherence
- Continuous Process Improvements
- User Training’s
- Server Monitoring
- Usage & Billing Reports
- Application Monitoring
- Service Desk
- High availability
- DevOps Support
- Patch Management
- Security & Compliances
- Pro active optimization
- Anti-Virus & Malware Management
- Active Directory Maintenance
- DDoS protection
- Network – Load balancing
- Firewall monitoring
- Virtual Machine Management
- Advance ATP solution
- Azure Cost Optimization
Can you avoid a platform that’s trusted and used by 4 million applications? Certainly not! Make the most of this amazing platform as we help you plan, design, implement, deploy, and manage your cloud-native architecture on GCP.
- GCP cloud migration
- BigQuery
- Dialog Flow
- Kubernetes
- ODC Setup for Development & Testing
- Planning and Monitoring
- Process Definition
- Execution Governance
- Infrastructure & Logistics
- Engagement Staffing
- Information Security Assessment
- Threat and Vulnerability Management Compliance
Our Power Platform - Center of Excellence (CoE)
Our Methodical Approach to AI-driven Managed Services
We combine our proven expertise and time-tested strategy with the right technology to help businesses succeed and achieve the most ambitious KPIs.
Accelerators We Use
Why Choose Acuvate
Combined, our digital experts have decades of experience in assisting enterprises in managing their on-premises and cloud-native architectures.
We Can Help You Scale As You Grow
What Our customers says
200+ enterprises worldwide including several Fortune 500
We are very pleased with where our partnership is with Acuvate today. Acuvate’s solutions & services have supported our growing business needs well. Their solution oriented approach, SharePoint knowledge and ability to execute projects made us choose Acuvate. Whether it is Extranet or Intranet, Onsite support or offshore delivery, Acuvate has delivered as per our expectations and we look forward to our continued relationship.
We have been working with Acuvate for more than two years now and I must say they have constantly supported us in all our projects and achieving our goals on target. Their commitment towards customer focus and on time delivery has constantly improved over the years enriching our customer experience. The recent focus on quality and on time delivery is worth the appreciation.
We found Acuvate Team very Productive and efficient . They not only develop Software but also help us to visualize the impact on Users . They have worked for us on Many Projects and Intranet was one of them. They strictly adhere the time line and in case of any bottleneck during the project , they come up with Solution as well. They are also our Support Partner on Microsoft Technologies and engage with us more than 2 years, We found their Support Services up to the mark.
We’ve Got Your Entire Landscape Covered
- Server Monitoring
- Application Monitoring
- Implementing Single Sign-On (SSO)
- Providing single sign-on access to applications
- Enforce Role-Based Access Control (RBAC)
- Implementing MFA
- Centralized Identity Management
-
- Synchronize on-premises directory with cloud directory using AAD Connect.
- Enabling SSO with,
-
- Hash synchronization
-
-
- Provide secure remote access to on-premises web applications
Backup
- On-Premises resources
- Azure VMs
- Azure File Shares
- Storage Accounts
- SQL Server in Azure VMs
- SAP HANA running on Azure VM
- Azure Database for PostgreSQL
Disaster Recovery
- Database
- Service Bus
- Virtual Machine
- Azure Services
- Logic Apps
- Assessment and Planning
- Process Implementation
- Pipeline Setup
- Process Automation
- Code Review
- Test Cases Execution
- Security Integration
- Idle Services
- Scaling Recommendations
- Stopping Services
- Forecasting
- Anomalies
- Reports
- Licensing
- Scenario
- SSO
- User provisioning
- Azure Policies
- Security Center
- AzSK
- RBAC (Role Based Access Control)
- Management Groups
- Subscriptions
- Resource Groups
- Azure Resource Graph
- Compliance
- Policies
- Regulations
- Transparency
- Rules
- Law
- Azure VM Sizing
- VM Utilization
- Remote and Access Management
- Azure Scheduler
- Azure Sizing Optimization
- ITIL
- PowerShell
- IaC
- Monitoring
- Cost Management
- Incident Management
- IaaS
- PaaS
- SaaS
- Service Bus
- SQL DB
- IIS Over Azure
- Mobile Services
Use Cases
Automation
- LO IT Helpdesk Virtual Agent
- Server Monitoring
- Log-stream Monitoring
- Application Monitoring
- Availability and
- Performance Monitoring
- Intelligent Alerts and
- Incident Reporting
- Security and Compliance
- Anti-Malware and Spam
- Updates
- User Teaining
- Office 365 Governance
- Service Desk
- Access Control
- Network Load Balancing
- Virtual Machine
- Management
- Usage and Billing Reports
- Auto Healing
- Scaling
- Azure AD Maintenance
- Azure Monitor Analysis
- Firewall Management
- ITSM Tool Management
- DevOps
- L2 Application Support
- Avallabillity and Uptime
- DB Maintenance
- Change Request
- Management
- Performance Tuning
Learning & Prediction
- Updates and Rollouts
- Proactive Optimization
- Real-time Analytics
- False Alert Suppression
- DataOps
- MLOps
- Incident Prediction
- Problem Prediction
Workshops that we offer
M365 Modernization
Workshop & Pilot Offerings
APP MODERNIZATION
WORKSHOPS & PILOT OFFERINGS
- 1-Day Optimization Workshop
- 1-Day Azure DevOps Workshop
- 2-Day Azure Readiness Workshop
- 1-Week Migrate Dot Net App to Azure Workshop
- 1-Week Azure App Modernization Assessment
Latest Thoughts & Insights
