- December 12, 2024 How Agentic AI is Revolutionizing Customer Service in 2025Introduction: The Evolution of Customer Experience Customer experience (CX) has undergone a profound transformation over the past decade,...
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Data-Driven Risk Management: Predictive Analytics in Insurance UnderwritingArtificial Intelligence (AI)July 30, 2024 Data-Driven Risk Management: Predictive Analytics in Insurance UnderwritingIn the rapidly evolving world of finance and insurance, brimming with risks and complexities, an amalgamation of data... - July 23, 2024 How AI Chatbots Are Shaping Social Media Interaction & Customer SupportI. Introduction Social media has become an integral part of our daily lives, and its evolution has been...
- June 19, 2024 How Chatbots in Government Improve Communication and Efficiency ?Chatbots, also known as conversational agents, use artificial intelligence and natural language processing to replicate human dialogue. Governmental...
- June 7, 2024 70+ Conversational AI Statistics to Look out for in 2024You most likely wouldn't have believed it a few years ago if you were told AI-chat based services...
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Adopting Responsible Gen AI Framework: Key Practices for Gaining Trust and SuccessArtificial Intelligence (AI)February 19, 2024 Adopting Responsible Gen AI Framework: Key Practices for Gaining Trust and SuccessAI’s transformative potential has been the prime mover for its widespread adoption among organizations across the globe and... - February 15, 2024 6 Major AIOps (Artificial Intelligence for IT Operations) use casesData volumes generated by IT infrastructure are increasing two-to-three fold every year.GartnerWhen Woolworths, Australia’s biggest supermarket chain, suffered...
- January 31, 2023 23 Experts Predict What’s the Most Exciting AI Trend in 2023The future of Artificial Intelligence is a hotly debated topic, with countless predictions and speculations about its potential...
- October 24, 2022 Consumer Bots Strategy for CPG MarketingThe Consumer Packaged Goods (CPG) industry is characterized by products that are sold quickly, at high volumes, and...
- February 8, 2021 How is automation transforming IT Infrastructure Monitoring?Digital business success depends on the ability to handle the unprecedented pace of change. In recent times, covid...
