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June 7, 2024 70+ Conversational AI Statistics to Look out for in 2024You most likely wouldn't have believed it a few years ago if you were told AI-chat based services...
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September 7, 2023 Long-term Benefits & Scalability of Customer Service Automation.The current age is defined by rapid technological advancements. Along with other domains, technology has led customer service...
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May 29, 2023 Building a Strong Employee Experience: How GPT-powered Chatbots Can Help HR Leaders Drive Engagement and RetentionThe current rapidly evolving workplace requires employee experience to be a top priority for organizations looking to attract...
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May 8, 2023 The Future of Retail Operations: A Deep Dive into GPT and Chatbots and How They’re Transforming the IndustryThe retail industry is constantly undergoing a profound transformation as it continues to embrace the power of technology....
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April 17, 2023 The role of GPT in upskilling and reskilling employees: Using chatbots to support continuous learning and development in the workplaceAs the world continues to make the digital transition, the need for upskilling and reskilling employees to keep...
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April 6, 2023 Creating a Digital Employee Experience Strategy: Key Components and Best PracticesIn today's highly tech-driven world, businesses have begun to recognize the importance of digital employee experience (DEX).Besides being...
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February 17, 2022 Cognitive RPA and Use CasesCompanies have been using Robotic Process Automation (RPA) to automate various repetitive activities and back-end business processes (such...
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April 23, 2021 Ensuring Employee Experience While Modernizing Legacy IT InfrastructureIT Teams sometimes envision modernization projects by starting with the technology in mind. But in today’s world, where...
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August 26, 2020 How Intranets are Driving the Return to WorkplaceAs countries across the globe are starting to ease up on COVID-19 restrictions, organizations are working harder than...
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February 25, 2019 The 2020 CIO: Predictions And InsightsDigitalization has been a game-changer for CIOs. Long gone are the times when their role was confined to...
