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June 7, 2024 70+ Conversational AI Statistics to Look out for in 2024You most likely wouldn't have believed it a few years ago if you were told AI-chat based services...
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March 21, 2024 Top 5 Digital Transformation Use Cases in BFSI Industry“Digital banking,” “super apps,” “hyper-personalization,” “customer experience,” and “agility” — are the terms redefining the BFSI industry today.There...
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May 15, 2023 Building Intelligent GPT Chatbots with Power Virtual Agents and Co-pilot: Best Practices and ConsiderationsGPT chatbots have been making substantial waves in the world of conversational AI, reinventing the way tasks have...
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May 4, 2023 The Role of GPT and Chatbots in Creating a Seamless Shopping Experience: How to Cross-Sell and Up-Sell with ConversationsRecent surveys suggest that a startling 87% of online shoppers may abandon their shopping cart due to excessive...
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October 24, 2022 Consumer Bots Strategy for CPG MarketingThe Consumer Packaged Goods (CPG) industry is characterized by products that are sold quickly, at high volumes, and...
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April 4, 2022 How CX Chatbots are Changing the Way Businesses Interact with The Customer In conversation with Abhishek ShanbhagWith over 15 years of experience working in different parts of the world, Abhishek Shanbhag has gathered a...