Deliver Unparalleled Convenience and Satisfaction by Reimagining Retail
Modern consumers expect seamless shopping experiences. Become a digital-first company that keeps customers at the center. Implement digital solutions and technologies to meet rapidly evolving customer demands.
1. Consumer Chatbots
2. Employee Experience Virtual Agents and Automation Robots
3. Media Spend Optimization
4. SKU Optimization
5. Quality Audits
6. Workforce Analytics
7. Complaint Automation
8. Smart Store for CPG with Artificial Intelligence
9. Data Modernization & Migration
Trusted by the best
Need for Digital Solutions for CPG & Retail
Tech-powered, Consumer-focused Solutions for Seamless Customer Journeys
CPG & Retail industry is facing heavy digital disruption. Your competitors are leveraging data analytics, omnichannel strategies, and innovative tech to meet the diverse needs of consumers.
Along with that, personalization has become a necessity rather than a luxury. Consumers need instant gratification, and companies that can deliver on their demands, enjoy the highest market share.
Digital transformation has become critical to optimize operational models for enhancing customer engagement & satisfaction.
How we solve problems in CPG & Retail industry
Digital Solutions that Empower Businesses to Create Unforgettable Experiences
Acuvate’s innovative ecosystem of digital solutions enable businesses to drive customer engagement, operational efficiency, and growth.
From advanced analytics to AI-powered solutions, our technology stack helps retail companies deliver exceptional value to customers.
Consumer Chatbots
Engage AI-powered assistants for human-like interactions, providing personalized recommendations and guiding customers through their shopping journey. Offer round-the-clock support to your customers across multiple channels, ensuring a consistent and satisfying experience.
Business Value: Reduce customer acquisition costs, drive significant sales uplift, and minimize the need for live agent support. Foster deeper customer loyalty and advocacy, translating into higher profitability.
Employee Experience Virtual Agents and Automation Robots
Integrate AI-powered virtual agents and robots, designed to empower employees by providing timely assistance, automating repetitive tasks, and streamlining workflows. Our intelligent assistants converse in the employee’s preferred language and deliver accurate information, freeing up their time for high-value activities.
Business Value: Deflect and decrease low-value, repetitive activities and save significant time and resources. Automated robots reduce employee support costs while improving productivity and experience.
Media Spend Optimization
Leverage augmented data analytics and cutting-edge technologies for valuable insights into media spend. Analyze data, uncover hidden patterns, predict consumer trends, and optimize marketing strategies. Get a comprehensive view of the supply chain and media operations to make data-driven decisions.
Business Value: Reduce costs and increase sales, boost marketing RoI, and ensure sustainable growth in a competitive market. Delight your customers and gain an edge as industry leaders.
SKU Optimization
Predict future performance of your SKUs by integrated advanced analytics and AI-powered solutions. Understand SKU performance, optimize distribution, and identify growth opportunities – making your way into the modern supply chain. Align company objectives with consumer behaviour with a holistic view of SKU optimization.
Business Value: Reduce inventory and cut costs to achieve top-line growth, make data-driven decisions for reducing wastage, and improve customer satisfaction. Enhance profitability in the ever-evolving CPG landscape.
Quality Audits
Streamline quality control with data-driven solutions, seamlessly integrated across your entire supply chain. Access a unified platform for managing and analyzing quality data from factories and external partners. Eliminate delays and inefficiencies, strengthening your supply chain’s bottom line.
Business Value: Improve data quality and ensure consistent reporting across factories and partners. Accelerate quality audits, feedback, and reporting – reducing waste and enhancing compliance with industry standards.
Workforce Analytics
Predict employee behavior, identify potential performance issues, and forecast future trends using advanced analytics to get invaluable insights into your workforce. Our solution goes beyond traditional HR analytics, offering a holistic view that considers employee behavior, performance, and potential risks.
Business Value: Increase employee productivity and reduce attrition to achieve significant cost savings on human resources. Make data-driven decisions, optimize HR initiatives, and create a more engaged and productive workforce.
Complaint Automation
Automatically classify, categorize, and respond to customer complaints with lightning speed. Leverage cutting-edge technology to streamline the complaint management process, providing a seamless experience for both customers and employees. Automatically creates cases in your CRM system, ensuring they are assigned to the right team for resolution.
Business Value: Increase team efficiency, allowing employees to focus on more complex issues. Get valuable insights into customer behavior, SLAs, and agent productivity, enabling you to identify areas for improvement and optimize operations.
Smart Store for CPG with Artificial Intelligence
Transforms retail execution by creating the ideal store environment where every product is meticulously arranged and displayed. Calculate KPIs and get instant feedback on store execution using our advanced solutions based on image recognition technology and computer vision.
Business Value: Improve product availability, increase visibility, enhance display quality, and deliver better value to consumers. Drive better retail compliance with perfect store programs and increase your market share.
Workforce Analytics
Make your data seamlessly integrated and accessible across the organization by implementing tools like Databricks, Microsoft Fabric, and Data Lake. Migrate your data to the cloud and create a solid foundation for data-driven decisions and innovation.
Business Value: Gain a comprehensive view of your operations, identify trends, and make informed decisions. Our data governance framework ensures that your data is protected, compliant, and accessible to authorized users.
What Our customers says
200+ enterprises worldwide including several Fortune 500
Thank you for your support over the last year in launching our very first Oral care advice app in India! This platform has taken the best part of 2021 to craft and refine. With the number one ambition – to provide consumers with free online access to rich, holistic oral health and dental advice.
We know that in many areas of the world people are not able to visit a dentist, or have very little accessibility. DigiDentist is there to bridge that gap and to offer people a way of accessing oral health information at their fingertips.
Acuvate from start to finish have done a fantastic job in bringing this platform to life. From the initial idea / concept through to development and execution. They have helped every step of the way with outstanding skills and expertise.
Acuvate's AI-Powered Employee Experience Platform - Mesh has helped us enhance our employee experience to the next level. With its modern and user-friendly interface, Mesh has delighted our employees and made collaboration much more easier. Acuvate's highly responsive and agile team's hard work and continued support have helped us bring our vision of personalized digital experiences to life!
We are very pleased with where our partnership is with Acuvate today. Acuvate’s solutions & services have supported our growing business needs well. Their solution oriented approach, SharePoint knowledge and ability to execute projects made us choose Acuvate. Whether it is Extranet or Intranet, Onsite support or offshore delivery, Acuvate has delivered as per our expectations and we look forward to our continued relationship.
I found Acuvate to be a reliable partner where we can rely on resources. I found most of team is technically sound and confident on what they know. Reaching out is also very easy to Acuvate and we have all right touch points. I do not hesitate to recommend you to any of SharePoint work.
We thank Acuvate for being a strong partner who adds value to our development and operations. Acuvate's services and solutions has helped us scaling and pushing new boundaries with each project, as well as helped us navigate complex project management. They showed a great commitment on the implementation of our chatbots globally as well as other pioneering innovations. The recent POND’S SAL – Shopee collaboration has won “Best Tech Innovation Award” at Shopee Brands Summit 2021 says it all about the close collaboration to make it a win. We are excited with this partnership to deliver best tech innovations in the future.
We have been working with Acuvate for more than two years now and I must say they have constantly supported us in all our projects and achieving our goals on target. Their commitment towards customer focus and on time delivery has constantly improved over the years enriching our customer experience. The recent focus on quality and on time delivery is worth the appreciation.
Hope this continues and we have great relationship in the coming years!
We engaged with Acuvate to develop a Data warehouse and Reporting solution –using SQL Server and Power BI. Acuvate provided the right technical and functional expertise and helped delivering the engagement on time. The team engaged with us in a true partnership.
Acuvate has always exceeded the expectations and we never felt as if we are working in an outsourced model. Our organization’s dynamics were well understood and no stone was left unturned to provide all necessary support by Acuvate.
The experience of working with Acuvate team was positive. With their help, we were able to convert all our manual processes which were not mapped in our ERP software, to workflow based processes on SharePoint, subsequently DR was also implemented successfully. There was a good collaboration, efficient communication, lots of positive synergy during the entire project implementation phase. We appreciate the work Acuvate did for us. Wishing Acuvate all the best for future endeavors.
We found Acuvate Team very Productive and efficient . They not only develop Software but also help us to visualize the impact on Users . They have worked for us on Many Projects and Intranet was one of them. They strictly adhere the time line and in case of any bottleneck during the project , they come up with Solution as well. They are also our Support Partner on Microsoft Technologies and engage with us more than 2 years, We found their Support Services up to the mark.
I Think for me working with an organization like Acuvate who have got lots and lots of experience in adopting the whole Office 365 suite is really powerful. Not just about their knowledge of what the products are but what you need to do to implement it effectively and both from like a product installation but also the cultural aspect as well.
Acuvate supported us with a team of good SharePoint competence and business analyst in order to understand current situation, propose a action points and help us with the technical roll out. It was very beneficial for us that team members was on-site under the initial phase in order to get to know the business and get to know the Neptune team and working as one team during the roll out.
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