Combine Empathy with Context for Value-Based Customer Engagement
Customized Conversational Bots Powered by Artificial Intelligence
Seamless customer experience and value driven online interaction are integral to bridging the gap between intent and action. With access to insights on customers’ behavior and interests, companies build and strengthen their ties with customers.
Brands collect data to essentially drive effective campaigns and stay within the circle of influence. However, with the imminent death of third-party cookies around the corner, keeping hold of voluntary data sharing has become a tedious task.
So, how do brands stay ahead of customer expectations?
Botcore is an accelerator that enables organizations to build, train and launch customized conversational bots powered by AI. Convenience coupled with empathy gives way to a winning formula. Acuvate’s Botcore platform rolls out well-rounded chatbots- intelligent by design and intuitive by intent.
“Botcore Equips Global CPG Giant with Personalized Customer Communication on a Unified Platform"
Creating Experiences Across Industries
Deliver unique experience to every customer, winning their trust and gaining a higher share of wallet.
Functionalities
- Answers customer query on food and health with a Chef’s persona
- Answers customer query on food and health with a Chef’s persona
- Collates real time recipe data to avoid duplication
- Converses with cultural sensitivity and liveliness of a human agent
- Seamlessly hands over the conversation to live agent as needed
Impact
- 65% Reduction in cases to a live agent since go live
- Saves an estimated €2.5k per month
- Higher customer retention and improved conversions
Functionalities
- Answers customer query on food and health with a Chef’s persona
- Answers customer query on food and health with a Chef’s persona
- Collates real time recipe data to avoid duplication
- Converses with cultural sensitivity and liveliness of a human agent
- Seamlessly hands over the conversation to live agent as needed
Impact
- 65% Reduction in cases to a live agent since go live
- Saves an estimated €2.5k per month
- Higher customer retention and improved conversions
Functionalities
- Acquires the persona of a female beauty expert
- Engages with users on FB and website
- Answers queries on haircare with trained algorithm
- Recommends products
- Identifies images with computer vision and suggests hairstyles
Impact
- 46000 + Hair profiles captured
- 4000+ Marketing subscriptions
- 1000 + BIN Clicks
Functionalities
- Acquires the persona of a female beauty expert
- Engages with users on FB and website
- Answers queries on haircare with trained algorithm
- Recommends products
- Identifies images with computer vision and suggests hairstyles
Impact
- 46000 + Hair profiles captured
- 4000+ Marketing subscriptions
- 1000 + BIN Clicks
Functionalities
- Answers user queries about products
- Provides personalized recommendations
- Directs to relevant articles on baby care
- Encourages Newsletter sign-ups
Impact
- 58000 + user signups
- 67% goal completion rate
- 3000 + BIN Clicks
Functionalities
- Answers user queries about products
- Provides personalized recommendations
- Directs to relevant articles on baby care
- Encourages Newsletter sign-ups
Impact
- 58000 + user signups
- 67% goal completion rate
- 3000 + BIN Clicks
Functionalities
- Strikes engaging conversations
- Provides product recommendation on ecommerce portal
- Answers queries on skincare with trained algorithm
Impact
- 46000 + Hair profiles captured
- 4000+ Marketing subscriptions
- 1000 + BIN Clicks
- 95% Customer satisfaction on shopping experience
- 4.3x sales uplift
- 836000+ Users
Functionalities
- Strikes engaging conversations
- Provides product recommendation on ecommerce portal
- Answers queries on skincare with trained algorithm
Impact
- 46000 + Hair profiles captured
- 4000+ Marketing subscriptions
- 1000 + BIN Clicks
- 95% Customer satisfaction on shopping experience
- 4.3x sales uplift
- 836000+ Users