Intelligent Assistants that Transform Conversations Across the Business Spectrum
From enhancing customer interactions to streamlining internal processes, our chatbots are your AI-powered business transformation partner. Improve customer satisfaction, boost employee productivity, and drive essential business growth with smarter, human-like interactions.
Need for AI Chatbot
AI Chatbots Offer Meaningful Conversations & Productive Workplaces
Companies want employees and customers to have smarter interactions. Both can easily feel frustrated if they don’t get instant responses and access to relevant data. Every business department needs tailored information while customers expect personalized recommendations. Entire organization’s productivity and efficiency suffers when there’s a lag in data access and service delivery.
AI chatbots foster meaningful conversations and productive workplaces by streamlining communication, providing instant support, enhancing knowledge sharing, and personalizing experiences. They create a collaborative and satisfying work environment, ultimately leading to exceptional service delivery and customer satisfaction.
95%
customer satisfaction in
shopping experience
90%
languages
supported
65%
reduction in cases
to a live agent
Trusted by the best
Impact of Our Smart and Efficient AI Chatbots
Why You Should Trust Us for AI Chatbots
25 person-years
in research, design & development
Homegrown AI & ML
based accelerators with IP rights
200+
AI powered chatbots delivered
Proven expertise
in setting up Chatbots Center of Excellence (CoE)
Acuvate's AI Chatbot Services
Acuvate's AI Chatbots Engage all Stakeholders in Meaningful Conversation
Create a personalized experience for customers with chatbots that offer smarter, tailored responses. Assist customers and employees with a wide range of inquiries and offer them helpful, informative support. Transform your chatbots into an exceptional customer service team.
Employee Experience
Automate routine tasks, streamline workflows, and improve employee satisfaction with our cutting-edge AI chatbots. Simplify HR, IT, and business intelligence tasks to create a more engaging and efficient workplace. We offer:
Function chatbots | Service chatbots | Utility chatbots
Data Experience
Streamline data sourcing, integration, and management, and overcome the challenges of working with diverse datasets. Combine data from various sources, create and maintain robust databases, and construct data lakes. We offer:
Operational excellence bots | Insights chatbots
Customer Experience
Elevate customer experiences by delivering fast, engaging, and cost-effective interactions with intelligent chatbots. Improve communication and gather valuable customer feedback to enhance satisfaction and drive business growth. We offer:
Service chatbots | E-commerce chatbots | Engagement chatbots
Business Experience
Deliver exceptional customer service, build a strong brand reputation, and optimize operational efficiency with AI chatbots for every business function. Get valuable insights to improve products and build a positive brand image. We offer:
Procurement chatbots | Supplier bots | Retailer chatbots
What We Believe In
We make it our mission to deeply understand to your unique digital transformation vision. By integrating our expertise and creativity, we craft AI-enabled chatbot experiences that are simple, seamless, and enjoyable for all your stakeholders.
We leverage the Conversational AI platform, Microsoft Copilot Studio, to make chatbot building easier for enterprises. Copilot Studio is an AI-powered, unified chatbot builder that enables organizations to efficiently train, build, and deploy chatbots tailored to their needs.
We offer a personalized AI chatbot experience to help you unlock business growth and drive profitability. Our focus is to ensure all stakeholders can enjoy seamless interactions with chatbots, leading to higher productivity and efficiency.
Our Expertise with AI Chatbots
Consulting Services
Improve responsiveness, accelerate the development and get configurable solutions with our on-demand AI Chatbots advisory services to drive business value and outcomes.
Center of Excellence
Leverage our CoE as it’s designed to drive consistency and best practices across the deployment phases by assembling our business and technical skills.
Persona & Content Development
The key to a successful chatbot development lies in understanding the buyer persona and creating the right content for it and good news is we are here to help you in both.
Conversation Design
We help you determine the proper tone for the audience and context, diagram the conversation flows, and visualize actual conversations.
Support Services
We support and ensure chatbot performance by constantly monitoring, reviewing and improving conversations and ensuring the bots are up and running backed by SLAs.
Reporting & Analytics
Get the latest reports and analysis, and the most valuable insights right from on chatbot adoption, automation results, on our dashboards as we never stop improving your bot companion for better outcomes.
Microsoft Copilot Studio: Acuvate's Intelligent Bot Development Partner
Copilot Studio by Microsoft helps to create intelligent, dynamic, and connected AI chatbots that support your employee and customer operations. Use generative AI and large language models to design conversational applications, deploy agents across departments, and seamlessly integrate your chatbots with multiple Microsoft 365 tools.
A highly intuitive and customizable tools, Copilot studio helps to build your own agent for specific business needs. Build bots that can easily handle large amounts of queries and offer personalized responses. With it’s drag-and-drop and low-code interface, ensure faster launch and higher productivity – all within weeks.
Why Microsoft Copilot?
- Work faster by getting context-aware recommendations
- Low-code design with real-time analytics
- Thousands of pre-built data connectors
- Automate workflows using responsive AI
- Scalable chatbots with multi-channel deployments
- Understand and respond to natural language queries
Chatbot Development Lifecycle: Our Approach to building awesome chatbots
What Our customers says
200+ enterprises worldwide including several Fortune 500
Thank you for your support over the last year in launching our very first Oral care advice app in India! This platform has taken the best part of 2021 to craft and refine. With the number one ambition – to provide consumers with free online access to rich, holistic oral health and dental advice.
We know that in many areas of the world people are not able to visit a dentist, or have very little accessibility. DigiDentist is there to bridge that gap and to offer people a way of accessing oral health information at their fingertips.
Acuvate from start to finish have done a fantastic job in bringing this platform to life. From the initial idea / concept through to development and execution. They have helped every step of the way with outstanding skills and expertise.
Acuvate's AI-Powered Employee Experience Platform - Mesh has helped us enhance our employee experience to the next level. With its modern and user-friendly interface, Mesh has delighted our employees and made collaboration much more easier. Acuvate's highly responsive and agile team's hard work and continued support have helped us bring our vision of personalized digital experiences to life!
We are very pleased with where our partnership is with Acuvate today. Acuvate’s solutions & services have supported our growing business needs well. Their solution oriented approach, SharePoint knowledge and ability to execute projects made us choose Acuvate. Whether it is Extranet or Intranet, Onsite support or offshore delivery, Acuvate has delivered as per our expectations and we look forward to our continued relationship.
I found Acuvate to be a reliable partner where we can rely on resources. I found most of team is technically sound and confident on what they know. Reaching out is also very easy to Acuvate and we have all right touch points. I do not hesitate to recommend you to any of SharePoint work.
We thank Acuvate for being a strong partner who adds value to our development and operations. Acuvate's services and solutions has helped us scaling and pushing new boundaries with each project, as well as helped us navigate complex project management. They showed a great commitment on the implementation of our chatbots globally as well as other pioneering innovations. The recent POND’S SAL – Shopee collaboration has won “Best Tech Innovation Award” at Shopee Brands Summit 2021 says it all about the close collaboration to make it a win. We are excited with this partnership to deliver best tech innovations in the future.
We have been working with Acuvate for more than two years now and I must say they have constantly supported us in all our projects and achieving our goals on target. Their commitment towards customer focus and on time delivery has constantly improved over the years enriching our customer experience. The recent focus on quality and on time delivery is worth the appreciation.
Hope this continues and we have great relationship in the coming years!
We engaged with Acuvate to develop a Data warehouse and Reporting solution –using SQL Server and Power BI. Acuvate provided the right technical and functional expertise and helped delivering the engagement on time. The team engaged with us in a true partnership.
Acuvate has always exceeded the expectations and we never felt as if we are working in an outsourced model. Our organization’s dynamics were well understood and no stone was left unturned to provide all necessary support by Acuvate.
The experience of working with Acuvate team was positive. With their help, we were able to convert all our manual processes which were not mapped in our ERP software, to workflow based processes on SharePoint, subsequently DR was also implemented successfully. There was a good collaboration, efficient communication, lots of positive synergy during the entire project implementation phase. We appreciate the work Acuvate did for us. Wishing Acuvate all the best for future endeavors.
We found Acuvate Team very Productive and efficient . They not only develop Software but also help us to visualize the impact on Users . They have worked for us on Many Projects and Intranet was one of them. They strictly adhere the time line and in case of any bottleneck during the project , they come up with Solution as well. They are also our Support Partner on Microsoft Technologies and engage with us more than 2 years, We found their Support Services up to the mark.
I Think for me working with an organization like Acuvate who have got lots and lots of experience in adopting the whole Office 365 suite is really powerful. Not just about their knowledge of what the products are but what you need to do to implement it effectively and both from like a product installation but also the cultural aspect as well.
Acuvate supported us with a team of good SharePoint competence and business analyst in order to understand current situation, propose a action points and help us with the technical roll out. It was very beneficial for us that team members was on-site under the initial phase in order to get to know the business and get to know the Neptune team and working as one team during the roll out.
AI Chatbots Blogs & Insights
- November 29, 2024 The Shift from Power BI Premium to Microsoft FabricThe transition from Power BI Premium to Microsoft Fabric marks a significant evolution in data management and analytics for businesses. As organizations increasingly seek integrated solutions for...
- November 26, 2024 Multi-Meta-RAG: Enhancing Retrieval-Augmented Generation for Complex Multi-Hop QueriesIntroduction Retrieval-Augmented Generation (RAG) has emerged as a critical technique for empowering Large Language Models (LLMs) with real-time knowledge retrieval capabilities. However, traditional...
- November 4, 2024 AcuPrism Now Available on AWS and GCP: Enterprise Data Platform for Multi-Cloud FlexibilityAs enterprises increasingly adopt multi-cloud strategies, the need for flexible, scalable data platforms that can unify data insights has grown significantly. AcuPrism, Acuvate’s...
- October 28, 2024 Acuvate and Kognitwin Digital Twin solutionsIntroduction: At Acuvate, we are pleased to offer a well-integrated Kognitwin Digital Twin solution. Acuvate and Kongsberg Digital (KDI) jointly deliver this end-to-end...
Ready to transform your customer & employee experiences?
Fast-track AI Chatbots with Acuvate today