AI chatbot Turn's Your Customer Reactions
Give your customers the satisfaction of instant response and faster resolution. We build bots that can elevate your customer as well as employee experience.. With us, learn how to harness your AI-powered bots in more exciting and strategic ways than using them as mere customer support tools.
Acuvate has been helping enterprises unlock the true potential of intelligent and automated conversationalists at scale, for a wide range of use cases and bridge the gap between organizations and their consumers and internal resources in unique and innovative ways making bots a powerful tool for sales and marketing.
95%
customer satisfaction in
shopping experience
90%
languages
supported
65%
reduction in cases
to a live agent
Chatbot Solutions- Trusted by the best
The impact that our chatbots have created
What Makes Us a Trusted Chatbots & Automation partner for Enterprises
in research, design & development
in setting up Chatbots Center of
Excellence (CoE)
Chatbot Services for Every Business
Automate human support and simplify day-to-day activities with BotCore, Acuvate’s award-winning enterprise bot building platform that helps in building employee experience chatbots for every need, be it HR, IT, business intelligence, or intranet.
We offer:
- Employee support chatbot
- Aggregator bot
- Prebuilt bots for HR, IT, Travel, Finance
- Chatbot adoption & Analytics
- EX Bot platform
We offer:
- Data interrogation
- Language to Query
- Data Model Ingestion
- Report view in chat
We offer:
- Customer support bots
- Brand awareness & loyalty bots
- Product search & recommendation
- Supplier/ Vendor support bots
- CX Bot platform
We offer:
- Voice apps
- Voice enabled bots
- Speech Transcription
- Alexa & Google integration
- Contact center automation
We offer:
- Data interrogation
- Language to Query
- Data Model Ingestion
- Report view in chat
What we believe in
Design
To relate is to understand, make connections, and identify with. We strive to understand our clients unique stories and vision as a Digital Agency. We combine our experience and creativity to produce simple, seamless and enjoyable experiences to your customers through AI enabled Chatbots.
Build
To make something simple is not always easy, as it requires a complete understanding & right tools. Acuvate uses their Conversational AI Platform called BotCore. BotCore is an AI powered unified chatbot builder accelerator and toolset using which enterprises can easily train and deploy chatbots.
Deliver Value
Every story is unique, and we’re interested in understanding and telling yours effectively. We combine wisdom and technology, experience and creativity, in order to realise your vision and tell your unique story.
How Our Chatbot Platform Serve You?
Consulting Services
Improve responsiveness, accelerate the development and get configurable solutions with our on-demand chatbot & automation advisory services to drive business value and outcomes.
Center of Excellence
Leverage our CoE as it’s designed to drive consistency and best practices across the deployment phases by assembling our business and technical skills.
Persona & Content Development
The key to a successful chatbot development lies in understanding the buyer persona and creating the right content for it and good news is we are here to help you in both.
Conversation Design
We help you determine the proper tone for the audience and context, diagram the conversation flows, and visualize actual conversations.
Support Services
We support and ensure chatbot performance by constantly monitoring, reviewing and improving conversations and ensuring the bots are up and running backed by SLAs.
Reporting & Analytics
Get the latest reports and analysis, and the most valuable insights right from on chatbot adoption, automation results, on our dashboards as we never stop improving your bot companion for better outcomes.
Our Approach to Chatbot Automation
BotCore is an accelerator that enables organizations to train, build & launch customized conversational bots powered by artificial intelligence. Using “Cognitive Abstraction” it can leverage any AI service available today and will scale for future services.
BotCore has support for no-code, low-code & pro-code bot building. Today, BotCore powers chatbots at several Fortune 100 & large enterprises.
BotCore is a Microsoft Preferred Co-Sell ready solution.
Key Features of the Most Complete Conversational AI platform
Natural language processing with self-learning ability
Easy integrations with workplace/3rd party tools
Seamless handover to service desk agents
Enterprise grade security and ISO/GDPR compliance
Low-code, drag and drop response builder
Multi-channel
support
Multi-language
support
Easy training and
admission
Sentiment
analysis
A Unified enterprise bot with skills across functions
Guided conversations to help users navigate
Real-time notifications/alerts that keeps users posted 24x7
Chatbot Development Lifecycle: Our Approach to building awesome chatbots
Ready to explore Enterprise Chatbots & Automation Solutions
What Our customers says
200+ enterprises worldwide including several Fortune 500
We sincerely appreciate the hard work of Acuvate team as a strong partner to add values to our development for a skin diagnostics chatbot in KakaoTalk in South Korea for the first time.
The service of Acuvate team and their solution have been a big help to us navigate the complex project management since its beginning.
Acuvate team showed a great commitment on the development of our skin diagnosis chatbot though there are so many huddles and difficulties we had to go through to optimize the solution into KakaoTalk.
We are excited to explore the best case for beauty tech with our partner, Acuvate.'
We really appreciate your partnership for our development for more than 8 months. Thanks very much for your hard work once again.
Thank you for your support over the last year in launching our very first Oral care advice app in India! This platform has taken the best part of 2021 to craft and refine. With the number one ambition – to provide consumers with free online access to rich, holistic oral health and dental advice.
We know that in many areas of the world people are not able to visit a dentist, or have very little accessibility. DigiDentist is there to bridge that gap and to offer people a way of accessing oral health information at their fingertips.
Acuvate from start to finish have done a fantastic job in bringing this platform to life. From the initial idea / concept through to development and execution. They have helped every step of the way with outstanding skills and expertise.
We thank Acuvate for being a strong partner who adds value to our development and operations. Acuvate's services and solutions has helped us scaling and pushing new boundaries with each project, as well as helped us navigate complex project management. They showed a great commitment on the implementation of our chatbots globally as well as other pioneering innovations. The recent POND’S SAL – Shopee collaboration has won “Best Tech Innovation Award” at Shopee Brands Summit 2021 says it all about the close collaboration to make it a win. We are excited with this partnership to deliver best tech innovations in the future.
Chatbot Software Blogs & Insights
Chatbots undoubtedly have improved customer service by providing continuous and cost-effective customer support.
Know how chatbots are going to transform CX in 2022 and beyond.
