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March 21, 2024 Top 5 Digital Transformation Use Cases in BFSI Industry“Digital banking,” “super apps,” “hyper-personalization,” “customer experience,” and “agility” — are the terms redefining the BFSI industry today.There...
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September 7, 2023 Long-term Benefits & Scalability of Customer Service Automation.The current age is defined by rapid technological advancements. Along with other domains, technology has led customer service...
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The Role of GPT and Chatbots in Creating a Seamless Shopping Experience: How to Cross-Sell and Up-Sell with ConversationsGenerative AIMay 4, 2023 The Role of GPT and Chatbots in Creating a Seamless Shopping Experience: How to Cross-Sell and Up-Sell with ConversationsRecent surveys suggest that a startling 87% of online shoppers may abandon their shopping cart due to excessive... -
March 16, 2023 Customer Data Platform: 4 Reasons the Smart Marketer is Betting on it in 2023The Customer Data Platform (CDP) market is growing exponentially and is expected to reach a whopping $10.3 billion...
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August 22, 2022 The “Appification” of the Enterprise – How MS Power Apps HelpAccording to Gartner, 65% of app development activity by 2024 will happen on low-code platforms. Furthermore, Forrester finds...
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IoT for Logistics: Leveraging Data-driven decisions for Predictive and preventive Fleet Maintenance, Optimizing life cycle, and Ensuring Workforce SafetyInternet of ThingsMay 31, 2022 IoT for Logistics: Leveraging Data-driven decisions for Predictive and preventive Fleet Maintenance, Optimizing life cycle, and Ensuring Workforce SafetyIoT is a game-changing technology driving Industry 4.0 with last-mile connectivity and offering continuous and real-time data on... -
May 27, 2022 How IoT Opens Up Opportunities for Limitless Growth in ManufacturingIoT is changing the world as we know it. Industries are adopting this state-of-the-art technology to understand and...
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How CX Chatbots are Changing the Way Businesses Interact with The Customer In conversation with Abhishek ShanbhagArtificial Intelligence (AI)April 4, 2022 How CX Chatbots are Changing the Way Businesses Interact with The Customer In conversation with Abhishek ShanbhagWith over 15 years of experience working in different parts of the world, Abhishek Shanbhag has gathered a...
