Conversational AI Platform for Enhanced Employee Experience
Change is the only constant.
At Acuvate, we thrive by bringing change for the better with our ‘Innovation by Design’ approach. Organizational and management communication have evolved consistently over years, and have gone through drastic change as work from home became the new normal.
Employees reaching out to individual departments for routine tasks such as applying for leave, managing work travel, IT queries among others generally include high-level of manual intervention and time-cost. With employee information scattered across silos and digital channels, optimizing operational costs becomes a tedious task for many organizations and workforce productivity often takes a hit.
Most organizations have separate bots to manage conversations and queries across HR, accounts, IT departments among others. But with Acuvate’s Botcore, you now have a unified bot that saves cost and effort. Your employees no longer need to check multiple portals or bots to get the information they need.
“Botcore Equips a British multinational consumer goods company with enhanced employee experience”
Botcore is an accelerator, an all-encompassing chatbot assisting organizations with routine tasks throughout the employee life-cycle. Seamless interaction across various organizational channels gives way to an enhanced employee experience. Powered with machine learning and NLP, employees can interact both in Natural Language and office jargons in the Botcore platform.
How EX Chatbots can help an employee in a digital workplace
- Look up colleague's detail, enhanced networking throughout the organization
- Look up dictionary for company-related information, abbreviations, terminologies
- Raise tickets and view status of IT, Finance, Legal tickets
- Manage contact details (Mobile number, Personal Email ID, Home Address, Emergency Contact)
- Look up employee ID
- Live Chat with a human agent for more complex issues
- Apply for approval
- Book flights
- Look up COVID 19 country regulations
- Search for VISA application template
- Get travel insurance letter
- View details for LM, HRBP
- Account Extension
- Change Account Type
- Manage Recruitment Reboot
- Exit interviews
- End of Year Comments
- Give / Receive Feedback
- Review Goals and Feedback
- Look up Degreed Trainings
- Look up FLEX Opportunity
- Book leave
- Check leave balance
- View Public Holidays list
- View and download pay slips
- Recognitions and rewards
- ESOP status
- Look up cost center for faster processing of payments
- Look up company code
- PR Approval status
- PO Balance
- My Expenses
- Invoice status via PO number, invoice number, country, vendor name etc
- Invoice status via Invoice No. + Country
- Connect from home
- Work from home tips
- Wellbeing hub
- Working from home during Covid-19
- Return to workplace guidelines
- Meeting room booking
- Desk and shuttle booking
- Healthcare helpline
- Set focus time
- Set Outlook reminders
- Set automatic replies
- DocuSign
- Access IT accessories