Managed Services

Managed Services Admin January 18, 2022

End-to-End Managed Services

We are the Extended Arm You Need


Calculate ROI

OUR GLOBAL CLIENTELE

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Why Managed Services

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Managing a business in this digital universe is complex and cumbersome. This fluid, constantly changing environment puts immense pressure on businesses from an operations and cost point of view. It also requires businesses to invest in new resources and capabilities in order to stay up-to-date, adopt the latest technologies, predict future disruptions, and continue managing these changing dynamics day-in, day-out.

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Imagine the predicament of your procurement teams as they struggle to keep pace with the latest developments. In such a situation, how do you leverage the latest innovations with disrupting powers without changing the way you operate? Acuvate’s end-to-end managed services are designed to help modern enterprises address these modern challenges and reimagine their operations. Irrespective of your business IT landscape, we help you move to a much more agile, scalable, cloud-based model that supports speed, optimization, and innovation.


85%

Productivity gains from
the elimination of low-value,
repetitive tasks across the
Incident lifecycle


80%

Rapid issue remediation
with faster root cause
analysis


77%

Better infrastructure
performance through
noise reduction


30%

Overall cost reduction
leaving more budget for
transformation
activities

Acuvate’s Impact

Canada’s leading community health care provider with 13k employee and 12M+ annual visits ensured the well-being & safety of frontline workers with FitForWork App built by Acuvate in 4 weeks


Read Case Study

Europe’s largest exploration and production companies achieved 100% uninterrupted operations by automating its approval process with Acuvate’s custom application and proven expertise in SharePoint, Azure


Read Case Study

Know you need Managed Services if…

You are struggling with

Rising costs

Expensive downtimes

Security and compliance

Piecemeal strategies

You aim to

Focus on core objectives

Achieve scalability

Find support at the right time

Get a reliable Proof of Concept

ROI Calculator

This quick and intuitive ROI calculator is designed for CxO’s to estimate the potential cost savings for IT operations concerning Support and Maintenance.

This tool primarily captures the basic information and forecasts the impact and the net ROI that Acuvate’s Managed Services can bring to the organization. This outcome prediction will help CxOs in understanding the cost + efficiency savings.

Furthermore, it sheds light on the additional budget that can be freed up for further allocation to Business Transformation IT projects.

Basic Info

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Disclaimer: Your information is safe and will not be shared with any 3rd party

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Calculating….

Leverage Our AI-driven Managed Services
for Maximum Benefits

Cost
Management

Reduced
Risks

Accountability
& Predictability

Addressed Skill
Gap

Key Differentiators

18+

Years of consulting
experience

250+

Large customers and
SMBs

400+

Multi-skilled
experts

200+

Projects managed
services experience

Proven

Frameworks and
process

24/7/365

Support

Early Risk

Identification and
mitigation with AI-Driven
accelerators

Power Platform

Center of Excellence
(CoE)

AI powered

Issue detection for
identifying potential
issues/blockers

Sophisticated

and robust data
validation with
multi-level testing

Experience

in setting up OffShore
development center
(ODC)

Award-winning

technology
partnerships

Flexible

Resource model

Reporting

Systems with self
service reporting

Code-pattern Book

Best Practices from
Previous Implementations

DevOps

Setup and continuous
Delivery

How Can We Help You

office-serviceOffice 365 ServicesFrom proactive maintenance of your MS Office 365 environment to configuration management, access control and even SLA monitoring and adherence, we eliminate the complexities of supporting and maintaining Office365 and ensure an uptick in your production and collaboration.

  • Proactive Maintenance
  • Security & Compliance
  • Product Update rollout
  • Access Control
  • Service Desk
  • Configuration Management
  • SLA Monitoring & Adherence
  • Continuous Process Improvements
  • User Training’s


Book a Consultation


Discover more

azure-service-pixAzure ServicesAccelerate performance and operational outcomes on Azure at an optimized cost with our assessment, advisory, implementation, operations, and support services, aligned to your exact business needs

  • Server Monitoring
  • Usage & Billing Reports
  • Application Monitoring
  • Service Desk
  • High availability
  • DevOps Support
  • Patch Management
  • Security & Compliances
  • Pro active optimization
  • Anti-Virus & Malware Management
  • Active Directory Maintenance
  • DDoS protection
  • Network – Load balancing
  • Firewall monitoring
  • Virtual Machine Management
  • Advance ATP solution
  • Azure Cost Optimization


Book a Consultation


Discover more

successful-business-people-cityGCP Services

Can you avoid a platform that’s trusted and used by 4 million applications? Certainly not! Make the most of this amazing platform as we help you plan, design, implement, deploy, and manage your cloud-native architecture on GCP.

  • GCP cloud migration
  • BigQuery
  • Dialog Flow
  • Kubernetes


Book a Consultation


Discover more

programmer-coding-software-development-working-project-itODC ServicesRamp up your offshore development teams for higher agility and accelerated growth with Acuvate’s dedicated ODC services designed to help enterprises with application development, support, quality assurance, configuration management, CI in a cost-efficient, stable and reliable way.

  • ODC Setup for Development & Testing
  • Planning and Monitoring
  • Process Definition
  • Execution Governance
  • Infrastructure & Logistics
  • Engagement Staffing
  • Information Security Assessment
  • Threat and Vulnerability Management Compliance


Book a Consultation


Discover more

Our Power Platform – Center of Excellence (CoE)

Our Methodical Approach to AI-driven Managed Services

We combine our proven expertise and time-tested strategy with the right technology to help businesses succeed and achieve the most ambitious KPIs.

Accelerators We Use

optimum-icon

Optimum

  • End-point analytics
  • Anomaly detection
  • Context aware, Incident prediction and self-heal
  • Access management
  • Graph-based artificial neural network
  • ML Ops
  • Data Ops
  • Predictive reporting



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Azure Cost Optimization

  • Server sizing
  • Server provisioning
  • Configuration management
  • Infrastructure optimization
  • DM Management
  • Infrastructure as a code
  • Application performance monitoring
  • Azure monitoring


Why Choose Acuvate

expert-team
Dedicated Team of Experts
A cross-functional and dedicated team of industry’s best engineers, solution architects and support staff to offer you the right support right when you need it.
fail-proof
Fail-proof Methodologies
15 years of experience in serving some of the leaders gives you an edge over others. And that’s where our strength lies as our approach and methodologies are applauded by many.
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Proven Industry Experience

Combined, our digital experts have decades of experience in assisting enterprises in managing their on-premises and cloud-native architectures.

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What Our customers says

200+ enterprises worldwide including several Fortune 500

We are very pleased with where our partnership is with Acuvate today. Acuvate’s solutions & services have supported our growing business needs well. Their solution oriented approach, SharePoint knowledge and ability to execute projects made us choose Acuvate. Whether it is Extranet or Intranet, Onsite support or offshore delivery, Acuvate has delivered as per our expectations and we look forward to our continued relationship.

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Anurag Chottani CEO

We have been working with Acuvate for more than two years now and I must say they have constantly supported us in all our projects and achieving our goals on target. Their commitment towards customer focus and on time delivery has constantly improved over the years enriching our customer experience. The recent focus on quality and on time delivery is worth the appreciation.

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Malabika Mukherjee PS Solution Architect

We found Acuvate Team very Productive and efficient . They not only develop Software but also help us to visualize the impact on Users . They have worked for us on Many Projects and Intranet was one of them. They strictly adhere the time line and in case of any bottleneck during the project , they come up with Solution as well. They are also our Support Partner on Microsoft Technologies and engage with us more than 2 years, We found their Support Services up to the mark.

dalmia-1
Vineet Shrivastava Senior Manager – Information Management
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Next

We Can Help You Scale As You Grow


Get in touch

We’ve Got Your Entire
Landscape Covered



Monitoring

  • Server Monitoring
  • Application Monitoring



Security and Access Management

  • Implementing Single Sign-On (SSO)
    • Providing single sign-on access to applications
    • Enforce Role-Based Access Control (RBAC)
    • Implementing MFA
    • Centralized Identity Management
        • Synchronize on-premises directory with cloud directory using AAD Connect.
        • Enabling SSO with,
            • Hash synchronization

          Pass-through authentication

      ADFS

  • Provide secure remote access to on-premises web applications



Backup and Disaster Recovery

Backup

  • On-Premises resources
  • Azure VMs
  • Azure File Shares
  • Storage Accounts
  • SQL Server in Azure VMs
  • SAP HANA running on Azure VM
  • Azure Database for PostgreSQL

Disaster Recovery

  • Database
  • Service Bus
  • Virtual Machine
  • Azure Services
  • Logic Apps



DevOps

  • Assessment and Planning
  • Process Implementation
  • Pipeline Setup
  • Process Automation
  • Code Review
  • Test Cases Execution
  • Security Integration



Cost Management

  • Idle Services
  • Scaling Recommendations
  • Stopping Services
  • Forecasting
  • Anomalies
  • Reports



Active Directory

  • Licensing
  • Scenario
  • SSO
  • User provisioning



Governance and Compliance

  • Azure Policies
  • Security Center
  • AzSK
  • RBAC (Role Based Access Control)
  • Management Groups
  • Subscriptions
  • Resource Groups
  • Azure Resource Graph
  • Compliance
    • Policies
    • Regulations
    • Transparency
    • Rules
    • Law



VM Management

  • Azure VM Sizing
  • VM Utilization
  • Remote and Access Management
  • Azure Scheduler
  • Azure Sizing Optimization



Tools and Frameworks

  • ITIL
  • PowerShell
  • IaC
  • Monitoring
  • Cost Management



Relationship

  • Incident Management



Application Support

  • IaaS
  • PaaS
  • SaaS



Web and Mobile

  • Service Bus
  • SQL DB
    • IIS Over Azure
    • Mobile Services

Use Cases

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Automation

  • LO IT Helpdesk Virtual Agent
  • Server Monitoring
  • Log-stream Monitoring
  • Application Monitoring
  • Availability and
  • Performance Monitoring
  • Intelligent Alerts and
  • Incident Reporting

augmentationAugmentation

  • Security and Compliance
  • Anti-Malware and Spam
  • Updates
  • User Teaining
  • Office 365 Governance
  • Service Desk
  • Access Control
  • Network Load Balancing
  • Virtual Machine
  • Management
  • Usage and Billing Reports
  • Auto Healing
  • Scaling
  • Azure AD Maintenance
  • Azure Monitor Analysis
  • Firewall Management
  • ITSM Tool Management
  • DevOps
  • L2 Application Support
  • Avallabillity and Uptime
  • DB Maintenance
  • Change Request
  • Management
  • Performance Tuning

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Learning & Prediction

  • Updates and Rollouts
  • Proactive Optimization
  • Real-time Analytics
  • False Alert Suppression
  • DataOps
  • MLOps
  • Incident Prediction
  • Problem Prediction

Workshops that we offer

M365 Modernization
Workshop & Pilot Offerings

DATA MODERNIZATION
WORKSHOPS & PILOT OFFERINGS

APP MODERNIZATION
WORKSHOPS & PILOT OFFERINGS

  • 1-Day Optimization Workshop
  • 1-Day Azure DevOps Workshop
  • 2-Day Azure Readiness Workshop
  • 1-Week Migrate Dot Net App to Azure Workshop
  • 1-Week Azure App Modernization Assessment

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