The intranet is all about finding content that people need in order to execute work quickly and efficiently. Combing through ever growing knowledge libraries, to find correct and relevant information seems to be a tough task for any employee.
Integrating chatbots into your intranet can quickly help extract the relevant information using the power of a conversational user interface. Chabots extract information from the intranet and present it directly on the chosen enterprise messaging app.
The conversational UI of a chatbot helps employees get access to the information within the same messaging channel and help take further actions easily.
Chatbot can find answers to user questions by searching the entire Knowledge Base, Intranet, CRM, ERP etc. They help increase employee engagement in terms of, utilizing the intranet more often and subsequently boosting adoption rates.
Here are some ways chatbot can revolutionize intranet
- The Power of “Push” and “Pull” feature: Chatbots can push latest updates to the user, without the user having to manually check the intranet.
- Hassle-free Access to Information
- Quick Suggestions
- Easy Updating
- Faster Access and Sharing of Data
Chatbots will be the most trusted approach to increase productivity and employee’s work efficiency.
Learn more: SharePoint Intranet Based Bot.