In the B2E space, bots can ease the procedures of service oriented functions such as HR, legal, payroll, administration, finance etc. Employees usually have a lot of queries regarding these areas and bots can assist by providing the first level of service.
Bots can also help people that monitor these functions. For example, while writing a contract, the concerned employee can use a legal bot to find the right document template.
In addition to these scenarios, bots can also be customised based on a specific requirement. For instance, bots can help your sales team members by notifying them about their performance metrics, revenue information and by alerting them if there are any dips in their KPI.
Abhishek Shanbhag