From 1966 to 2017, chatbots have evolved continuously along with the changing trends in the technology sector. While early chatbots such as ELIZA and PARRY were designed only to simulate limited text conversations. Today’s chatbots have a variety of functional features which include web search abilities, gaming with human opponents, etc.
The adoption of text and speech technologies by various organizations continues to grow. Enterprises have recognized the growing need for a smart way of engagement and communication with their users, in a world of millions of apps. Chatbots fill this need perfectly and enable a one-one experience for users.