The BI system should have both push and pull mediums. It’s not humanly possible and also time consuming for a sales exec to manually check each trend and report in the system.
In such cases an Artificial Intelligence powered Chatbot might just serve as the perfect solution.
With an AI chatbot, sales teams can simply ask natural language question like “what is the net revenue in Washington” and the bot can take data from the system and present it before executives within seconds.
Benefits For Sales Teams:
Sales teams can access crucial data at their fingertips. They don’t have to scour over umpteen reports before making a decision.
If the bot is integrated with the the organization’s popular messaging platform like Skype For Business, Slack, etc., users don’t even have to open the BI software for obtaining information.
The push and pull mediums of a chatbot allow it notify any immediate or upcoming sales anomalies/opportunities to the concerned executive.
In addition to these, the chatbot can present information in multiple formats – rich media, text etc. (You don’t have to look at an entire report to find some sales figure)
Users can access data from the bot even from their mobile phones.
All these unique features of a bot skyrocket the adoption rate of BI system too. An AI powered bot simplifies the complex process of using a BI system.
While the adoption of advanced BI system looks like a massive change management process, in real-time your sales teams will just be using a AI bot which can fetch only the most spot-on information from an ocean of qualitative data in the BI system.
Sales reps don’t have to go through any additional training or learn new skills for using the system.